Reservations

  • Your booking is fixed with our booking-confirmation, and
  • your pre-payment of 30 % of the total booking-amount to
  • our bank-account by SEPA:
    • IBAN AT883627400000305862
    • BIC RZTIAT22274.
  • Another possibility for guaranty is to transmit your credit card details.
  • No refund to pre-payments.

Check-In & Check-Out

  • Check-In from 3:00 p.m. to 10:00 p.m.
  • No guaranty to check-in in room before 3:00 pm.
  • Late-Check-In is possible, please contact us before. You get a code for the keybox.
  • Check-Out until 10.30 a.m; please advise, that we have extra-charges to hold your room longer.
  • For baggage we have a depot. For showering/refreshing our sauna-area is ready for you.

Prematurly check-out, erlier check-in

  • Extra charges for prematurly check-out & belatet check-in: 90 % amount of the daily rate
  • We recommend to inform us, if you want to change your booking.

Cancellation fees & No-Show

  • Your pre-payment will not be refunded for cancellation.
  • 3 months befor arrival-date you can cancel your room without further costs.
  • Cancellations form 3 months to 1 week before arrival-date: 70% of the booking amount.
  • Cancellations form 1 week before arrival-date: 90 % of the booking amount.
  • Your pre-payment will be considered in the total cancellation-fee.

Travelinsurance

  • We recommend a travel insurance, click here!
    Most of the costs will be refunded with it.

Our terms expand to the Austrian Hotel Terms